We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your items are prepared with attention to detail. Our team meticulously verifies each product category to meet quality standards before dispatch. Whether you're shopping for everyday essentials or seasonal favorites, our logistics partners ensure secure packaging and timely delivery.

Processing typically completes within 48 hours, excluding weekends and holidays. Transit durations vary based on destination and carrier schedules. Domestic shipments generally arrive within 5-7 business days, while international deliveries may require 10-20 business days. Seasonal demand or unforeseen circumstances may occasionally extend these estimates, but we proactively monitor all shipments to minimize delays.

We offer transparent pricing with two convenient options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+ (maximum order value $9,999)

All costs are calculated during checkout based on your cart total and destination.

Currently serving customers across North America, Europe, and select Asian countries. We cannot ship to PO boxes, military addresses (APO/FPO), or the following regions: Cuba, Iran, North Korea, Syria, Crimea, Donetsk, and Luhansk. If your country isn't listed during checkout, please contact [email protected] for potential alternatives.

Within 24 hours of dispatch, you'll receive a confirmation email containing:

- Your unique tracking number
- Carrier information with live updates
- Estimated delivery window
- Direct links to track your package

Can't locate the email? Check your spam folder or log into your account for real-time status.

While we strive for seamless delivery, occasional delays may occur due to customs inspections, weather events, or carrier disruptions. If your tracking shows no movement for 7+ business days or the estimated delivery date has passed, please:

1. Verify the shipping address in your order confirmation
2. Contact the carrier directly with your tracking number
3. If unresolved, email [email protected] with "Delayed Order: [Order #]" in the subject line

We'll initiate a trace investigation and keep you updated throughout the process.

International customers are responsible for any applicable customs fees, taxes, or import duties, which vary by country and order value. These charges are separate from your purchase and typically collected upon delivery. We recommend:

- Consulting your local customs office for current rates
- Being present during delivery to avoid return complications
- Considering potential fees when ordering higher-value items

Note: We cannot legally undervalue shipments or mark items as gifts to circumvent fees.